Shipping policy

Where we deliver
We deliver primarily throughout United Kingdom and to our pick up locations around London. Please email us with your order and we will process it accordingly.        

Delivery services
Orders placed before 2pm Monday - Friday (UK Time), except public holidays and weekends, are dispatched the same day. Subject to your payment being processed and stock availability.

Orders placed after 2pm Friday will be processed and dispatched the next following working day. Please note - Friday orders will not be processed until Monday.

Deliveries of parcels and pallets are normally sent via next day courier service (mainland, UK Monday - Friday 9am - 5pm). In the unlikely event if you do not receive your orders within the time frame set please get in touch with us immediately.

Larger deliveries may require a signature to confirm receipt. If a signature cannot be obtained, the carrier may ask a neighbour to sign for the delivery.

You may, when placing your order online, specify a different delivery address to your invoice address if that is more convenient for you.

Orders weighing under 30kgs are sent by parcel service.

Larger orders will be placed with a pallet courier due to size and weight such as ordering tables, receptions, pedicure spa chairs, etc.

All delivery time frames are approximate and subject to availability. The precise timing of a delivery cannot be specified.